Welcome to Click Shipping!

These terms and conditions govern your access to and use of the shipping services provided by Click Shipping. By using our services, you agree to comply with these Terms in their entirety.

Click Shipping is dedicated to providing reliable and efficient shipping solutions to meet your transportation needs. These Terms outline the rules, responsibilities, and legal obligations that govern your use of our services. Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please refrain from accessing or using our services.

Our shipping services include but are not limited to express delivery, freight services, custom solutions, etc. We aim to deliver packages promptly and securely, ensuring a seamless shipping experience for our customers.

These Terms establish the framework under which our services are offered and detail the rights and obligations of both the user and Click Shipping.

Please note that these Terms may be supplemented by additional policies, guidelines, or terms specific to certain services or features offered by Click Shipping.

The Company reserves the right to modify, update, or amend these Terms at any time without prior notice. Your continued use of our services after any modifications to these Terms constitutes your acceptance of the revised Terms.

Definitions

"Company," "We," "Us," or "Our": Refers to Click Shipping, the entity providing shipping services, operating the website, and entering into this agreement with the users.

"Services": Encompasses all shipping-related services provided by Click Shipping, including but not limited to transportation, logistics, tracking, and any additional features available on the website.

"User," "You," or "Your": Refers to any individual, company, or entity using or accessing the Services provided by Click Shipping through the website.

"Website": Refers to the online platform operated by Click Shipping, accessible at Your Website URL, where users can access information about shipping services, place orders, and utilize additional features.

"Shipping Order": A request or instruction made by the user through the website to engage Click Shipping in the transportation of goods from one location to another.

"Carrier": Refers to the transportation company, courier, or carrier service engaged by Click Shipping to fulfill the shipping orders.

"Content": Includes any text, images, graphics, audio, video, or other materials present on the website, whether provided by Click Shipping or users.

"Force Majeure": Refers to unforeseen circumstances or events beyond the control of Click Shipping, such as natural disasters, acts of war, strikes, or governmental actions, which may affect the ability to provide Services.

"Privacy Policy": Refers to the document outlining how Click Shipping collects, uses, and protects user information, which can be found at Link to Privacy Policy.

"Terms and Conditions" or "Agreement": Refers to this document, outlining the terms of use and the agreement between the user and Click Shipping.

"User Account": Refers to the individual account created by a user on the website, which may include personal information and preferences.

"Effective Date": Refers to the date on which these Terms and Conditions come into effect, as indicated at the beginning of the document.

These definitions are provided for clarity and convenience. They apply equally to singular and plural forms of the defined terms. Users are encouraged to review these definitions to enhance their understanding of the terms used throughout the document.

Remember to adapt these definitions based on the specifics of your shipping services and website. It's also advisable to seek legal counsel to ensure that your definitions are comprehensive and aligned with applicable laws and regulations.

Acceptance of Terms

By accessing or using the services provided by Click Shipping through the website, you acknowledge and agree to comply with these Terms and Conditions. If you do not agree with any part of this agreement, you should not use our Services.

Eligibility: To use our Services, you must be of legal age in your jurisdiction and have the legal capacity to enter into a contract. If you are accessing or using the Services on behalf of a company, entity, or organization, you represent and warrant that you have the authority to bind such entity to these Terms and Conditions.

User Account: Certain features of the Services may require you to create a user account. When creating your account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptance on Behalf of Others: If you are accepting these Terms and Conditions on behalf of another individual, company, or entity, you represent and warrant that you have the authority to act on their behalf and bind them to these Terms and Conditions.

Changes to Terms: Click Shipping reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Such changes will be effective upon posting on the website. It is your responsibility to check for updates regularly. Your continued use of the Services after the posting of any changes constitutes acceptance of those changes.

Termination of Agreement: You may terminate this agreement by discontinuing the use of our Services. Click Shipping reserves the right to suspend or terminate your access to the Services at any time, with or without cause, and without notice.

Consent to Electronic Communications: By using our Services, you consent to receiving electronic communications from Click Shipping, including notices, updates, and information related to the Services. You agree that any such communications satisfy any legal requirement for written communication.

Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from or related to the use of the services will be subjected to the exclusive jurisdiction of the courts in the United States.

By using our Services, you affirm that you have read, understood, and accepted these Terms and Conditions, and you agree to be bound by them.

Service Description

Overview: Click Shipping provides comprehensive shipping services designed to facilitate the transportation of goods from one location to another. Through our website, users can access information about our shipping solutions, rates, and additional features.

Shipping Services: Our core services include the transportation of packages, parcels, and goods domestically and internationally. We offer various shipping options, including standard, express, and specialized services tailored to meet the diverse needs of our users.

Rates and Fees: Details regarding shipping rates, fees, and any applicable surcharges are available on our website. Users are responsible for reviewing and understanding the associated costs before placing shipping orders. Click Shipping reserves the right to adjust rates and fees, and such changes will be communicated through our website.

Tracking and Monitoring: We provide users with tracking tools to monitor the status and location of their shipments in real-time. While we strive for accuracy and reliability, please note that tracking information is subject to updates and may be influenced by external factors such as customs clearance and carrier operations.

Customs and Duties: For international shipments, users are responsible for compliance with customs regulations and payment of any applicable duties, taxes, or fees imposed by the destination country. Click Shipping is not liable for delays or issues arising from customs processes.

Service Limitations: While we make every effort to provide reliable and timely shipping services, there may be instances where unforeseen circumstances, including weather events, natural disasters, or carrier-related issues, impact our ability to fulfill services. Click Shipping will not be held responsible for such events beyond our reasonable control.

Packaging Requirements: Users are responsible for ensuring that their shipments comply with packaging guidelines provided by Click Shipping. Failure to adhere to these guidelines may result in additional fees or limitations on service.

Delivery Times: Estimated delivery times are provided for informational purposes and are not guaranteed. Factors such as carrier schedules, customs clearance, and destination address accessibility may affect delivery times.

User Responsibilities: Users must provide accurate and complete information when placing shipping orders, including the sender's and recipient's contact details. Click Shipping is not responsible for issues arising from inaccurate or incomplete information provided by users.

Complaints and Disputes: Users are encouraged to promptly report any issues, complaints, or disputes related to our services. Click Shipping will make reasonable efforts to address and resolve concerns in accordance with our dispute resolution procedures.

By utilizing our shipping services, users acknowledge and accept the terms outlined in this Service Description. Click Shipping reserves the right to update or modify these service descriptions, and users are advised to review them periodically.

User Responsibilities

Accurate Information: When using the shipping services provided by Click Shipping, users are responsible for providing accurate and complete information. This includes, but is not limited to, the sender's and recipient's names, addresses, contact details, and any other relevant information required for shipping. Inaccurate or incomplete information may result in delivery delays or additional fees, and Click Shipping is not liable for such issues.

Compliance with Packaging Guidelines: Users must adhere to the packaging guidelines specified by Click Shipping. Proper packaging is essential to ensure the safety and security of shipped items. Failure to comply with these guidelines may result in additional fees, limitations on service, or refusal to transport the package.

Customs Compliance: For international shipments, users are responsible for complying with all customs regulations and requirements of the destination country. This includes providing accurate customs declarations, invoices, and other necessary documentation. Users are also responsible for paying any applicable duties, taxes, or fees imposed by customs authorities.

Prohibited Items: Users must not ship items that are prohibited by law or by the terms and conditions of Click Shipping. A list of prohibited items is available on our website, and users are responsible for reviewing and complying with these restrictions. Click Shipping reserves the right to refuse shipment of prohibited items.

Packaging Labeling: Users must ensure that packages are properly labeled with the necessary shipping labels and documentation. Clear and accurate labeling helps prevent errors and ensures the smooth processing of shipments. Click Shipping is not responsible for issues arising from improper labeling.

Timely Pickup and Drop-off: Users are responsible for ensuring that packages are ready for pickup or drop-off at the designated time and location specified during the order placement. Failure to do so may result in delays or rescheduling, and Click Shipping is not liable for any resulting consequences.

Communication and Notifications: Users are responsible for checking and responding to communication from Click Shipping, including emails, notifications, and updates related to their shipments. Timely response to inquiries or requests for additional information is crucial for the efficient processing of shipments.

Security of User Account: If a user creates an account on our website, they are responsible for maintaining the confidentiality and security of their account credentials. Users are also responsible for all activities that occur under their account. If unauthorized access is suspected, users must notify Click Shipping immediately.

Compliance with Laws: Users agree to comply with all applicable laws and regulations when using our shipping services. This includes, but is not limited to, export control laws, sanctions, and regulations governing the shipment of certain goods.

Reporting Issues: Users should promptly report any issues, complaints, or disputes related to our services. Click Shipping will make reasonable efforts to address and resolve concerns in accordance with our dispute resolution procedures.

By using our shipping services, users acknowledge and accept these user responsibilities outlined in the terms and conditions. Click Shipping reserves the right to update or modify these user responsibilities, and users are advised to review them periodically.

Shipment

Order Placement: To initiate a shipment through Click Shipping, users must follow the order placement process on our website. This involves providing accurate details about the sender, recipient, and the items being shipped. Users are responsible for ensuring the completeness and accuracy of this information to facilitate smooth processing.

Shipping Options: Click Shipping offers various shipping options, including standard, express, and specialized services. Users can select the option that best suits their needs during the order placement process. Each shipping option comes with different features, delivery times, and associated costs, which are clearly outlined on our website.

Shipment Tracking: Upon confirming an order, users will be provided with a unique tracking number. This tracking number allows users to monitor the real-time status and location of their shipment through our website. While we strive for accuracy in tracking information, please note that external factors, such as customs processes, may influence tracking updates.

Customs Declarations: For international shipments, users are required to provide accurate and complete customs declarations. This includes detailing the contents of the package, its value, and other relevant information. Click Shipping is not responsible for delays or issues resulting from inaccurate or incomplete customs documentation.

Packaging Requirements: Users must adhere to the packaging guidelines specified by Click Shipping. Proper packaging is essential for the safety and security of shipped items. Failure to comply with these guidelines may result in additional fees, limitations on service, or refusal to transport the package.

Delivery Attempts: Our carriers will make reasonable attempts to deliver the shipment to the recipient's address as provided by the user. If delivery is unsuccessful after multiple attempts, the package may be held at a local facility for pick-up or returned to Click Shipping. Additional fees may apply for redelivery attempts.

Undeliverable Packages: If a package is deemed undeliverable due to reasons such as an incorrect address or recipient refusal, Click Shipping will make reasonable efforts to contact the user for resolution. Additional fees may be incurred for address corrections or returns, and users are responsible for these charges.

Delays and Service Limitations: While Click Shipping strives to provide reliable and timely shipping services, there may be instances where unforeseen circumstances, including weather events, natural disasters, or carrier-related issues, impact our ability to fulfill services. Click Shipping will not be held responsible for such events beyond our reasonable control.

Lost or Damaged Shipments: In the event of a lost or damaged shipment, users must promptly report the issue to Click Shipping. We will initiate an investigation and work towards resolving the matter in accordance with our policies. Compensation for lost or damaged shipments may be subject to certain limitations and conditions.

Service Modifications: Click Shipping reserves the right to modify or discontinue any aspect of its shipping services, including shipping options, rates, and features, at any time without prior notice.

By placing a shipment order through Click Shipping, users acknowledge and agree to abide by the terms and conditions outlined in this "Shipment" section.

Rates and Charges

Shipping Rates: Shipping rates for our services are determined based on factors such as package weight, dimensions, destination, and the selected shipping option. The applicable rates are clearly displayed on our website and may vary depending on the specific service chosen by the user. Users are responsible for reviewing and understanding the associated shipping rates before placing an order.

Additional Charges: In addition to standard shipping rates, users may be subject to additional charges based on specific circumstances. These additional charges may include, but are not limited to, fees for address corrections, re-routing, customs clearance, and special handling. The details of such charges are available on our website and may be applied at the discretion of Click Shipping.

Surcharges: Certain shipments or destinations may incur surcharges due to factors such as size, weight, or special requirements. Users will be informed of any applicable surcharges during the order placement process. It is the user's responsibility to review and accept these surcharges before confirming the shipment.

Payment: Users agree to pay all applicable shipping rates, charges, and fees associated with the services provided by Click Shipping. Payment methods accepted will be outlined on our website, and users are responsible for ensuring that their payment information is accurate and up to date.

Rate Adjustments: Click Shipping reserves the right to adjust shipping rates and charges at any time. Such adjustments will be reflected on our website, and users are advised to check for updates regularly. Changes to rates will not affect orders already in progress at the time of the adjustment.

Billing Errors: In the event of a billing error, users should promptly notify Click Shipping. We will investigate the issue and take appropriate steps to rectify any errors in billing. Users are responsible for checking their invoices and reporting discrepancies in a timely manner.

Taxes and Duties: Users are responsible for any applicable taxes, duties, or fees imposed by governmental authorities related to their shipment. Such charges may be assessed by customs authorities in the destination country for international shipments. Click Shipping is not responsible for these additional charges.

Refunds and Credits: Refund and credit policies for shipping services will be outlined on our website. Users are encouraged to review these policies to understand the conditions under which refunds or credits may be issued. Click Shipping reserves the right to determine eligibility for refunds or credits based on the circumstances of each case.

Service Cancellation: Users may incur charges for canceled or modified shipments. The details of cancellation fees, if applicable, will be outlined on our website. Users should review and accept these terms before canceling or modifying a shipment.

By using our shipping services, users acknowledge and agree to comply with the rates, charges, and terms outlined in this "Rates and Charges" section.

Accountability

Limited Liability: Click Shipping understands that shipping services have some inherent hazards, even with our best efforts. Before utilizing our services, users are urged to evaluate and comprehend the limitations of our liability for shipment loss, damage, or delay.

Loss or Damage: Although Click Shipping employs appropriate safety measures to assure the security and safety of shipments, we are unable to provide a guarantee against loss or damage. It is recommended that users go over and follow our packaging rules since not doing so can make them less eligible to receive reimbursement in the event that something is lost or damaged.

Shipment Tracking: Users can trace the location and status of their shipments in real time by using the tracking tools that are made available to them. Even though we aim for precision, external factors such as customs processes may influence tracking updates.

Intellectual Property

Ownership of Content: Click Shipping or its content suppliers own all rights to the text, graphics, logos, images, audio clips, digital downloads, data compilations, and software that are made available on the Click Shipping website. These rights are safeguarded by copyright and other intellectual property laws.

Trademarks: Click Shipping or the relevant owners are the owners of all trademarks, service marks, and trade names used on the Click Shipping website. It is forbidden for users to use any trade names, trademarks, or service marks without getting Click Shipping's or their respective owners to accept written consent.

Limited License: Users are granted access to and use of the website by Click Shipping under a limited, revocable, and non-exclusive license. This license does not grant users any ownership rights to the content and is subject to compliance with the terms and conditions outlined in this agreement.

Finalization

Termination by User: By ceasing to utilize our shipping services, users may end their agreement with Click Shipping at any time. It is not required for users to give notice in advance of termination.

Termination by Click Shipping: Click Shipping retains the right, at any moment and for any cause, including but not restricted to:

  • Terminating or suspending a user's access to the shipping services.
  • These terms and conditions being broken.
  • Failure to pay fines or charges.
  • Using the services in an unlawful or dishonest manner.
  • Any actions that could damage the reputation of Click Shipping.

Termination's Effect: Users shall stop utilizing the shipping services right away upon termination of the agreement, and Click Shipping will not be liable for any consequences or damages arising from the termination.

Contact Details

Communication methods: The methods listed on our website for users to contact Click Shipping are available. Email addresses, phone numbers, and customer support forms are a few examples of these channels. It is advised that users use the proper channel for their particular question or issue.

Accuracy of Contact Information: When utilizing Click Shipping shipping services, users are in charge of supplying accurate and current contact information. This covers phone numbers, email addresses, and mailing addresses, among other things. Inaccurate contact information could lead to problems in communicating.

Messages and Updates: Click Shipping may send significant messages, updates, or alerts on shipments made by users, the status of their accounts, or modifications to the terms and conditions. Users are responsible for regularly checking their preferred communication channels for important messages from Click Shipping.